Frequently Asked Questions
Everything you need to know about your order and our sustainable collection.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, we prioritize organic cotton, recycled polyester, and Tencel in our collections. We work exclusively with certified factories to ensure ethical labor practices and minimal environmental impact.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.